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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Matthew Kruse

July 28, 2026

5  out of  5
rating by Matthew Kruse
"The entire staff made it such an easy process for me, even while overseas. Got a great deal on renters and personal article insurance. While I haven’t had to make a claim or anything, Armani, Jordan, and Austin will help you out with speed and kindness!"
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Kevin Sandlin

July 22, 2026

5  out of  5
rating by Kevin Sandlin
"Very happy with their honesty and hard work!"
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Chris Myers

July 22, 2026

5  out of  5
rating by Chris Myers
"Austin was great with setting us up with our insurance needs!"
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Magdalena R

July 21, 2026

5  out of  5
rating by Magdalena R
"I had an excellent experience working with Armani at State Farm. He was kind, polite, patient, and highly professional throughout the entire process. He took the time to carefully review my current insurance coverage, explained everything clearly, and answered all of my questions without making me feel rushed. Most importantly, he worked hard to find me the best coverage at a great price. I truly appreciated his honesty, attention to detail, and outstanding customer service. I highly recommend Armani to anyone looking for a knowledgeable and trustworthy insurance agent!"
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Satomi Morii

July 17, 2026

5  out of  5
rating by Satomi Morii
"I have been with this agent for many years. Always professional and friendly. I highly recommend! Jordan was a pleasure to speak with... very kind and thorough! Thank you for making things easy for me!!!"
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Caroline Iannucci

July 15, 2026

5  out of  5
rating by Caroline Iannucci
"Super responsive with any and all questions and always on the look out for the best rates."
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Dominic Perez

July 10, 2026

5  out of  5
rating by Dominic Perez
"I had a great experience with the Michelle DeCarlo State Farm agency, especially working with Jordan Silva. Jordan was extremely thorough, took the time to understand my needs, and handled everything with the right sense of urgency. I really appreciated how attentive and sensitive Jordan was throughout the process, making sure I felt informed and taken care of every step of the way. Excellent service and a job well done. Highly recommend!"
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Deborah Ford

July 9, 2026

5  out of  5
rating by Deborah Ford
"Michelle DeCarlo has been My insurance agent for 25+ years. She has always kept an exceptional staff. Austin Barnes does an excellent job. He is knowledgeable, patient and helpful. Michelle should be proud to have him on her team. We have all of our insurance policies through Michelle. I would recommend her agency for all of your insurance needs."
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Monica P.

July 9, 2026

5  out of  5
rating by Monica P.
"Great service and fair prices. The DeCarlo team is always quick to respond to questions and bids and has affordable pricing. Have not had a a claim yet, but so far so good."
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Maggie Kidnay-Rouse

July 9, 2026

5  out of  5
rating by Maggie Kidnay-Rouse
"My family and I have used Michelle DeCarlo's State Farm Office for over a decade, and they have been wonderful. They're quick to respond and are incredibly helpful when you need them. I wanted to give a shout-out to Austin for all his help and hard work!"
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Ryan Reardon

July 2, 2026

5  out of  5
rating by Ryan Reardon
"I’ve been with Michelle at State Farm for decades, and she has consistently been an outstanding agent. She’s built a fantastic team over the years, and Austin—who has been helping me the last couple of years—has been nothing short of amazing. They’re knowledgeable, responsive, and genuinely understand insurance inside and out.

Whether it’s home, auto, or life, Michelle and her team make everything easy and give me complete confidence that I’m well taken care of. It’s rare to find an agency that delivers this level of service year after year, and I’m grateful to have them in my corner."
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Kerri Zukosky

June 18, 2026

5  out of  5
rating by Kerri Zukosky
"We have been with this agency for over 15 years and have always had positive interactions with the team! Austin has been especially helpful and responsive!"
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Jennifer Murphy

June 18, 2026

5  out of  5
rating by Jennifer Murphy
"Extremely efficient and professional."
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Jake Comandari

June 14, 2026

5  out of  5
rating by Jake Comandari
"Had a great experience working with Austin. He responded right away and always made sure to answer even the smallest questions with great detail. I recommended friends and family as they are very honest and straight forward."
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Lisa

June 11, 2026

5  out of  5
rating by Lisa
"Austin from the office responded quickly to my email inquiry for coverage."
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Beth Strong

June 9, 2026

5  out of  5
rating by Beth Strong
"I love Michelle and her Staff!!! Austin has been the biggest help with getting my son added! Their rates are awesome too!"
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Maria Jennett

June 8, 2026

5  out of  5
rating by Maria Jennett
"Austin Barnes was very efficient. He sent me the document I need right away."
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Mora Fiedler

June 3, 2026

5  out of  5
rating by Mora Fiedler
"I needed help working on my flood claim. I went to Michelle DeCarlo's State Farm office and spoke with one of the insurance agents, Austin. He looked over my paperwork and immediately contacted someone in flood claims to get clarification. He got my questions answered and the problems were resolved quickly and efficiently. It's rare these days to find good customer service, but Austin rocked it. I was impressed with his knowledge and expertise. If you need a good State Farm agent, contact Austin at Michelle DeCarlo State Farm!!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Kelsey Little

June 1, 2026

5  out of  5
rating by Kelsey Little
"I have had great experience working with this office. The agents get me what I need quickly and are very knowledgeable."
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Peter McDonald

May 27, 2026

5  out of  5
rating by Peter McDonald
"They are very professional and did a great job tailoring our policies to our specific needs. They're also very responsive when I have questions, which is extremely important to me."
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Becky Barnes

May 20, 2026

5  out of  5
rating by Becky Barnes
"Smooth hassle free experience and saved me a lot of money!"
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Linda O'Connor

May 18, 2026

5  out of  5
rating by Linda O'Connor
"Victor is amazing! I called there and had a couple of questions and he provided me with what I needed within 10 minutes."
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Natalie Nelson

May 15, 2026

5  out of  5
rating by Natalie Nelson
"Victor was great. Very efficient on getting me a quote quickly. Definitely was the most affordable quote I have received so far compared to other agencies."
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Gina Greenwood

May 14, 2026

5  out of  5
rating by Gina Greenwood
"I just came back to State Farm and both Austin and Victor have been great!"
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Stan Ewert

May 13, 2026

5  out of  5
rating by Stan Ewert
"Been a customer for over 25 years. Always great service and great people!!"