State Farm® Insurance Agent Michelle DeCarlo

"Austin from the office responded quickly to my email inquiry for coverage."

"I love Michelle and her Staff!!! Austin has been the biggest help with getting my son added! Their rates are awesome too!"

"Austin Barnes was very efficient. He sent me the document I need right away."

"I needed help working on my flood claim. I went to Michelle DeCarlo's State Farm office and spoke with one of the insurance agents, Austin. He looked over my paperwork and immediately contacted someone in flood claims to get clarification. He got my questions answered and the problems were resolved quickly and efficiently. It's rare these days to find good customer service, but Austin rocked it. I was impressed with his knowledge and expertise. If you need a good State Farm agent, contact Austin at Michelle DeCarlo State Farm!!"

"I have had great experience working with this office. The agents get me what I need quickly and are very knowledgeable."

"They are very professional and did a great job tailoring our policies to our specific needs. They're also very responsive when I have questions, which is extremely important to me."

"Smooth hassle free experience and saved me a lot of money!"

"Victor is amazing! I called there and had a couple of questions and he provided me with what I needed within 10 minutes."

"Victor was great. Very efficient on getting me a quote quickly. Definitely was the most affordable quote I have received so far compared to other agencies."

"I just came back to State Farm and both Austin and Victor have been great!"

"Been a customer for over 25 years. Always great service and great people!!"

"Austin has been so very helpful and helped us save a great amount of money. With a few computer glitches everything eventually worked out wonderfully!!"

"Michelle DeCarlo has been my agent for 20+ years. Her office staff is friendly and responsive. My cost's have been pretty steady and fair over the years."

"They took the time to review my policy details and explain them to me. Very professional and btw, they are dog lovers too 😆"

"I have had Michelle and State Farm for our insurance needs for over 10 years and am so glad I switched from Allstate. I recently needed a new business policy and it was quick and easy to get set up."

"I’ve had a great experience working with Michelle DeCarlo and her team. Everyone is incredibly friendly, responsive, and easy to work with. What I appreciate most is how proactive they are — they consistently follow up, check in, and make sure my coverage is up to date. They look for ways to save me money while also improving my coverage. It’s reassuring to know they truly care about their clients. I highly recommend Michelle and her team!!"

"Excellent and professional service! Patrick helped me switch my car insurance over to my new vehicle in no time, making the whole process easy and painless. Highly recommend!"

"The best State Farm agent and team there is!"

"I HIGHLY recommend the Michelle DeCarlo State Farm Insurance agent. Her & her team will go out of their way to get whatever I need done. They are polite, professional, and actually care about my needs. I have home, auto, & life policies with them. I started out with only life, but after working with Michelle's office I decided to bundle all my policies with them and it was the best decision I ever made!!! Thank you Michelle & to all the staff members"

"Michelle is an amazing agent and helped me great rate after comparing with 10+ companies. Thank you so much!!!"

"Took my call personally when I had a fender bender in Maui with a rental... Great service! 11/6/25 update Michelle & Austin were fabulous in getting my 25 year old son the best rate! Beat all competitor rates."

"Horrible service, horrible people I do not recommend using this agency. Support staff sucks and is rude"

"Horrible agent and horrible staff. DO NOT USE. I canceled my policies with them, finally, and they kept sending me bills. I emailed them, and then they started sending me text messages. Then I called and they put me on permanent hold. This is after years of crappy service and overcharging us."

"Jacob was honestly the kindest and most helpful agent I could have asked for. Amazing experience."

"I have used Michelle as my broker for a long time. I recently had some challenges with Statefarm itself and Michelle and her team jumped in there and resolved the issue very quickly. Thank you Michelle and your team, your efforts have proven the value of choosing your agency."